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Terms Condition & Privacy Policy

Foodmartstore committed to protecting and respecting your privacy. We never use customer’s data to the third party. Which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the terms and conditions carefully which are mentioned below before access website or  ordering any type of product from this Website, Phone and Mobile. If you do not agree to these Terms of Use then you must not use our Site.

Information we may collect from you

We may collect and process the following data about you:

Information you provide us. You may provide us information about you on our website (www.foodmartstore.com ), by communicating with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a product, place an order on our site. The information you provide us may include your name, address, date of birth, e-mail address and phone number and chosen passwords.

Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:

Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

Information we receive from other sources. We may receive information about you if you use some other website we are working with: (for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

where you have chosen a password which enables you to access certain parts of our site, you are responsible to keep this password confidential. We ask you not to share a password with anyone. If you do that is at your own risk.

Introduction

We are Foodmartstore (www.foodmartstore.com)  is a company registered in Bangladesh. The Site is owned and operated by Foodmartstore (www.foodmartstore.com). Your access to this website, continuing use of, placing of any order or contacting any of our affiliated products conditional upon your acceptance of these Terms.

Other applicable terms

These Terms of Use refer to the following additional terms which also apply to your use of our Site:-

Our Privacy Policy [foodmartstore.com/pages/privacy], which sets out the terms on which we process any personal data we collect from you or that you provide to us. By using our Site, you consent to such processing and you warrant that all data provided by you is correct at the time it is given.We have the right to disable any user identification code or password, whether chosen by you or allocated by us at any time, if in our reasonable opinion you fail to comply with any of the provisions of the Terms of Use. If you know or suspect that anyone other than you knows your password them you must promptly notify us at info@foodmartstore.com or take steps to amend the password by yourself.

Place an order

Once you have selected your Orders, you will be asked to confirm your order is correct and to confirm how you wish to make payment for that order. You have the option to select an online card payment, Cash on delivery, Mobile payment and Check Payments or Pay on collection.

It is Your responsibility to ensure that your Order is accurate and You should thoroughly check the items which you have selected before confirming your selection.If You have any questions or concerns regarding Your Order, including ingredients used, cookery methods, price or availability or if You suspect that your Order has been incorrectly calculated, you must contact with us.

Once Your Order is processed, you will receive an SMS or email at the SMS & email address specified during your registration, confirming that Your Order has been received by Us ("Confirmation Email"). Receipt of this email does not mean that Your Order has been accepted by us.

In the event that any payment made via Our Site is declined, you will be advised of the position and Your Order will not be further processed.

If the product is out of stock or impossible to deliver of your order, you will be notified via email or telephone call of cancel order or partial order. There are circumstances where the product may not be available to process and deliver Your Order in a timely manner and may be required to reject it.

You will receive an approximate delivery time on your Order by phone or SMS or email. This will be an estimation based on how stock available or manufacturing in factories or road traffic, government obligation or any other unavoidable circumstance and any special event or incident which may otherwise affect the processing times. Neither We or the factories can be held liable for any unfortunate delay in delivery to You.

Canceling an order

After Your payment has been processed, you may not amend or cancel Your Order. If You wish to attempt to amend or cancel Your Order after payment, you should contact us directly to discuss. You can change your mind to cancel the order until Foodmartstore customer care re-confirmed your order. Your payment will be refund as on condition of our payment gateway provider, it will take 3-7 working days(Apx.).

Prices and Payment

All prices displayed include or excluding VAT but shipment /transportation cost not included (which will be displayed separately where applicable) or any additional ordering fee or charge as the individual product show & specify from time to time. Any other additional charges will be clearly displayed on the total amount shown prior to your order confirmation.

Customer support

Customer satisfaction is of vital importance to Us. Whilst We are not a party to any purchase made via this Site, we will try to support you where possible in relation to any complaint or dispute relating to order. You can contact Us on +88-01759990016 to discuss any issues with a Customer relationship executive.

Intellectual property

We are the owner or the licensee of all intellectual property rights in our Site and in the material published on it. These works are protected by copyright laws and treaties around the world. All the rights are reserved.

 Termination

We reserve the right to decline a new registered account to Our Site or to terminate, suspend or remove you as a user of this Site at our absolute discretion and without explanation. We may take any action deemed necessary to prevent such a liability or loss from occurring, if We find you breach any of the material terms of this website.

Where You have an account terminated or during a period of account suspension, you are not allowed to order from this Site, nor should you attempt to re-register as a new user.

Limitation for Merchant or Customers

You are prohibited to register multiple memberships for use by the same person. Violation of this clause may result in the termination of any or all of Your memberships. Being a customer you agree not to impersonate any other person or entity or to use a fake name or a name you are not authorized to use.
General condition :

The terms and conditions are interrelated with the customer and Foodmartstore and as a trader of product.

Foodmartstore to deliver to door step with a definite shipping charge at times by requesting our website, email or hotline number.

When you are access to our website you will provide e-mail ID, address and contact number. We must ensure that your details will be safe and secure here.

Provide right details when you are ordering to us otherwise we will consider it as fake and we will not bear any resemblance.

The delivery time may vary in case of unavoidable circumstance like heavy rain or heavy traffic jam or hartal or any govt. obligations or out of stock.

Payment types will be in online payment or bkash, you can also pay cash on delivery after getting delivery on hand or doorstep to you. But you must be minimum 50 % advance payment on the product confirmation by phone or SMS. You will pay according to the price level which you have ordered to us into our website. If you have needed of change, you should confirm us firstly before the product confirmation. After the confirmation of product not allow the cancel the product if you cancel the order then you give certain of % amount (as on both party negotiation)    

Cash on delivery allowed up to 2,000 only. If it will be more then must be advance up on the order confirmation.

Questions or Complaints ?

If you have a question about this Privacy Notice. Please write us info@foodmartstore.com or call 01759990016